We want our clients to take full advantage of the significant number of powerful features in the Kalamazoo - Reynolds' Computer System. To help reach this goal, Kalamazoo - Reynolds Regional System Consultants (RSCs) periodically visit POWER clients to answer questions and provide additional guidance. The goal of the consultants is to assist our clients in gaining the most benefit possible from their computer investment through improved efficiency and profitability.
If requested by a client, RSCs can also perform a Utilisation Review of POWER clients to assess how well a dealership is using the Kalamazoo - Reynolds Computer System. From this review, the RSC compiles a list of suggestions on how the dealership could further benefit from improved usage of their Kalamazoo - Reynolds POWER Computer System. The consultant then meets with the dealership's senior management to decide which recommendations should be put into action.
Kalamazoo - Reynolds also provides a service in which a Kalamazoo - Reynolds Software Training Specialist offers full time, on-site software support and training to clients. This individual helps increase the dealership personnel's utilisation of the Kalamazoo - Reynolds software. The Software Training Specialist programme is a contracted service typically involving an initial period of two years.
