Yes, Assist will also monitor, but it doesn't stop there. Assist will also manage, repair, report, rectify, patch, load, backup, update, protect, audit, prohibit, automate and deliver for you the complete Managed Services solution that your company needs.
Hardware failure? We already know, and are on our way with the correct spares possibly before you knew anything about it. That's a true Managed Service, and the one you want.