When Did You Last Question the Quality of the IT Hardware Support You Receive?
- Are you convinced you are getting the support you need for your EPOS and retail environment in general?
- Can your current support provider's support and response be improved?
- If you're under a warranty agreement, is this sometimes difficult to implement?
- Do you sometimes meet resistance from your supplier to get an engineer on site?
- If you are in a supply and support agreement, are you sure your provider always operates with your best interests in mind?