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Do they use BER as an excuse to sell you new equipment?
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When did you last test the market to ensure you are getting value for money from your support provider?
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And finally, when did you last check the marketplace to see if there is a support model more suited to your particular needs - call based perhaps - only paying for the calls you use?
As an IT provider and support specialist for nearly thirty years, Kalamazoo - Reynolds has excelled in the provision of computer based services, delivering the highest levels of expertise and reliability.
We believe long standing relationships and effective service partnerships are created by good communication, by listening to what our customers want, and crucially, having the systems in place to keep our customers' retail 'uptime' to the maximum.
Support Services
