"I just wanted to send you a brief note to say thank you to Kalamazoo - Reynolds for the service we have received since the beginning of the contract.
As you know we were previously with you, and left due to cost reduction requirements within our own organisation. Since returning after a three year absence, it is pleasing to see that the service we have been receiving has been first class.
The ability to make calls via the web interface has been a real winner from the helpdesk point of view and they have indicated that the engineers and support staff have been both helpful and experienced."
-An international distribution company.