With an ever increasing reliance on IT, many organisations are now finding that the use of laptop computers is rapidly growing within their IT hardware inventory.
Kalamazoo - Reynolds has gained extensive experience in supporting the field based user, working on the premise that in most cases a field based 'fix' is better than a swap.
Using a system of pre-defined appointments, repairs can be made at a location to suit the end user. When a fault occurs the end user co-ordinates an appointment directly with Kalamazoo - Reynolds' regional support team through a one number central helpdesk.
"...a first class service with a very professional attitude."
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